Positive Communication

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What actually is communication?

Communication is a quite complex system of human interaction including thinking, talking and feeling.

Communication works only between humans. Animals do not have systems of communication.

Communication is only about the precise transfer of information from one person to the other person.

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Hint

Communication is not just "talking".

Explanation

Humans are not the only species that communicates with each other. Nature is quite creative in developing systems of communication.

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Communication is an open, self-organizing system where many elements interact.

Is this statement correct or not correct?

No, this is not correct.

Yes, this is correct.

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Explanation

Communication is not only sending a message to another person. What we think has an impact on what we feel and what we feel has an impact on what we do and what we say. Emotions and memories play an important role in our communication.

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Is it possible not to communicate?

No, even to keep quiet or staring out of the window, when we meet each other, is communication.

Yes, of course. If we do not talk with each other, we do not communicate.

Solution Next

Explanation

"One cannot not communicate" is the famous notion of Paul Watzlawick, an Austrian-American family therapist, psychologist, communication theorist, and philosopher (1921-2007).

Every behavior is a form of communication. Because behavior does not have a counterpart (there is no anti-behavior), it is impossible not to communicate. Even if communication is being avoided, that is a form of communication.

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Non-verbal communication is communication without words. It includes ...

body language

gestures

facial expressions

noises

writing

Solution Next

Explanation

Non-verbal communication tells a lot about our feelings and about the kind of relationship we have with strangers - and with guests. Positive Communication is also expressed in positive non-verbal communication, including body language, gestures or facial expressions.

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Positive non-verbal communication is when we communicate without words and want to trigger positive reactions.

Positive non-verbal communication can be a smile, a gesture, a bounce or a soft touch, when this is accepted in the culture of our communication partner.

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Also in non-verbal communication there can be misunderstandings due to different perceptions of body language and gestures. We all have to learn how to interpret non-verbal communication.

But some fundamental expressions of our face, such as anger, joy, fear, sadness, surprise or disgust, are universal. This means, usually every human being understands.